Protection Policy and Limited Lifetime Craftsmanship Warranty

Returns and Exchanges

Shipping

Other

Email us anytime: support@shadyrays.com
Prescription support: optical@shadyrays.com
M-F, 9 AM - 5 PM EST

Available by phone or text M-F, 9 AM - 5 PM EST
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SHADY RAYS

Get help with all things order-related including, Limited Lifetime Warranty, Lost & Broken replacements, returns, and exchanges.

Orders | Limited Lifetime Warranty | Returns

Caring for your Shades

Lens Tint Information

Shades Fit Guide

Mystery Pair Help Guide

What's the difference between Polarized and Non-Polarized?

What are Shady Rays shades made from?

Does SR offer ANSI Z87.1 safety rated glasses?

Where are Shady Rays made?

What's the difference between SR Pro, Pro II, DeepSea, and Standard shades?

Shade Shop

Can I Buy Prescription Lenses for my Non-Rx Pair?

Do you take Vision Insurance?

What do I need to order a prescription pair?

Prescription Shades Tint

What is the shipping time for Prescriptions?

Do you offer Clip-ons or Fit-Overs?

Do you offer Readers?

What is Pupillary Distance (PD)?

Prescription Eyewear

Can I add Blue Light to my Prescription Lenses?

What are BlueShades?

Blue Light

Snow Goggle Tint Information

Snow Shop

Product Info

How do I get a Replacement?

Gift, Dick's Sporting Goods, Public Lands, or Amazon Replacements

How to Return or Exchange Shades for a Different Pair

Shipping Information

Order Not Delivered

Where Can I Buy Shady Rays?

Can I make changes to my order?

Help With Discount Codes

Bulk Orders and Corporate Gifting

Afterpay Information

Shady Rays VIP Program

Marketing, Sponsorship, Promotional, and Charitable Requests

Remove Me From Mailing List or Texts

About your Shady Rays account

General